Payments Fintech Policy
How Paynorma operates payment services in compliance with Indian regulation.
Last updated: May 2026
1. Payment rails
Paynorma settles payments over IMPS, UPI and RTGS rails operated by NPCI and partner banks. We are not a bank and do not hold customer funds in our own name.
2. KYC
Every wallet onboarded on Paynorma is KYC-verified in accordance with PMLA and RBI requirements.
3. Settlement
Settlement timelines, charges and refund policies for every payment product are disclosed in the relevant product documentation.
4. Fraud prevention
Paynorma operates layered fraud-prevention controls including device-binding, velocity checks and human review of anomalous transactions.
For questions about this document, write to legal@westernfintrade.org.