Our lending partners.
Paynorma is a Lending Service Provider to Western Fintrade Pvt Ltd, an RBI-regulated NBFC. Every loan on paynorma.com is sanctioned by a regulated lender, priced with a key-fact statement, and moved through RBI-regulated banks.
Regulated. Transparent. Fair-practice.
Western Fintrade Pvt Ltd
RBI-regulated NBFC · originates and services every loan on paynorma.com
- Registered with the Reserve Bank of India as an NBFC
- Lending since 1994
- Key-fact statement disclosed before every borrower accepts
- Offices: L-148, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102 · FF-6A, Krishna Complex, Nr. Shayona Estate, Memco Naroda Road, Ahmedabad, Gujarat 380025
- Nodal officer: Arnab Sarkar · arnab@westernfintrade.org · +91 96069 19599
- Grievance & general enquiries: Shrikant Bhalerao · shrikant@westernfintrade.org · +91 95183 76451
How the partnership works.
Originated by an RBI-regulated NBFC
Western Fintrade Pvt Ltd sanctions and funds every loan, issues the key-fact statement, and services the account under the RBI's digital-lending guidelines and Fair Practices Code.
Money moves through partner banks
Disbursals, EMI collections and deposit-backed NRI loans run through our banking partners. Your money never sits with Paynorma.
Paynorma runs the experience
As the Lending Service Provider (LSP), we build the application, verify identity and income with your consent, and support you until the loan is closed.
The banks behind disbursals and collections.
Kotak Mahindra Bank · Federal Bank · IDFC FIRST Bank · Ujjivan Small Finance Bank · Karnataka Bank
Raise it with the right person.
Start with Paynorma support, then the Grievance Officer at grievance@westernfintrade.org, then the lending partner's Nodal Officer, and finally the RBI Integrated Ombudsman. The full escalation ladder and timelines are on the grievance redressal page.
Ready to see what you qualify for?
3 minutes to an offer. Nothing changes on your credit until you accept.